A.We have been closely monitoring the COVID-19 (Coronavirus) situation. Given the continuing developments and uncertainties, as well as rising concerns we’ve heard, we feel the right thing to do is to “go virtual.” This protects the health and safety of our customers, employees and partners, which is our primary concern.
Q. What is a virtual conference?
A.You will be able to watch content, engage with speakers and learn about new Plex updates safely from the comfort of your couch or office. As always, this year, Plex customers, partners, and industry thought leaders explore the latest trends and uncover cutting edge innovation in their quest to drive the future of manufacturing. The collaborative, educational nature of PowerPlex will extend to this online environment.
Q. Do I need to register for the event to view content?
A.Yes, you will only receive access to sessions you are registered for.
Q. Is there a cost to attend the virtual event?
A.There is no cost to attend Keynotes, Breakouts, or Peer Exchanges. Hands-On Workshops are available at an additional cost.
Q. As a PowerPlex 2020 registrant, will I receive a refund?
A.All PowerPlex registration purchases have been refunded in full to the original form of payment. You should have already received your refund, please contact email@example.com if you have any questions.
Q. What will happen to my hotel reservation?
A.If you made a reservation at the Detroit Marriott at the Renaissance Center, you’ll need to cancel your reservation by calling the Marriott at 877.901.6632 or by visiting the booking websiteand clicking “Manage Existing Reservation”.
IMPORTANT:If you booked a hotel reservation outside of the PowerPlex room block (e.g., with another property), be sure to cancel and confirm the refund status on any deposits paid.
Q. Will PowerPlex 2020 be rescheduled to another date?
A.While we are disappointed not to be gathering in Detroit this year, we are excited to host PowerPlex 2020 as a virtual experience.
Please save the date for next year’s conference which will take place on May 11-13, 2021 at the TCF Center in Detroit.
Q. How will the Hands-On Workshops work?
A.Please check the details on the Workshops page. The Hands-On Workshops will be lead virtually in the weeks following PowerPlex. Each session is three hours and has a morning and afternoon session.
Q. What is the cost for the Hands-On Workshops?
A.The cost per session is $200. If you purchase two sessions, you will receive the third session for only $100. Because of this unique pricing model, you’ll be invoiced for any courses you sign up for after the workshops wrap up on June 9. And, please be aware, because of the limited number of seats, registration for the workshops is non-refundable. But don’t worry – we know plans can change. That’s why we’re allowing no-penalty changes to registration up to one-week prior to the session date.
Q. I am a speaker at PowerPlex 2020, will I still present at the virtual event?
A.You should have received confirmation from our event team if your session was selected for the virtual conference. If you have not received any communication, please email firstname.lastname@example.org.